Privacy Policy

1. Processing of personal data provided via the Website

Caidan Lighting ("We" or the "Company" or "Caidan Lighting") informs users of its website, caidanlighting.co.za (the "Website"), of its policy of protection of personal data regarding access and use by users of the Website that Caidan Lighting places at the disposal of Website users interested in its services and content, so that each user can freely and voluntarily determine whether they wish to provide personal data to Caidan Lighting which may be required or that may be obtained.

The only personal data to which we have access is such data that the user voluntarily provides to us or as otherwise indicated in this Privacy Policy. As such, the user should be aware that for the registration and use of some of the services offered via the Website some personal data may be requested. In such circumstances and with respect to the data as expressly indicated to the user, if such data is not provided, the user may not gain access to our products.

2. Your Privacy and Personal Data

We respect the privacy of all visitors to this Website. You may use this Website without providing any personal information but you may not be able to purchase any products.

By providing any personal data to us on the Website you understand and consent to the collection, use, and transfer of such personal data on the terms and conditions outlined herein in respect of privacy.

Personal data includes any information by which you can be identified and which relates to you as an identifiable individual such as your name, physical and postal addresses, e-mail address, cell phone number, race, sex, age, Internet address of the domain from which you are visiting.

If you do not agree to the terms of the Privacy Policy as stated in this clause 1, do not provide personal data to us on the Website. Moreover, we reserve the right to change or modify the terms of the Privacy Policy at any time as posted, following for example changes in applicable legislation.

We may from time to time send you information about future products that may become available, but you can unsubscribe as provided for on the Website.

We are committed to protecting your privacy. We will only use information collected lawfully. Any personal data collected through the Website will be treated as confidential in line with the principles of Data Protection Laws as well as the Promotion of Access to Information Act.

We will not transfer (other than for routing purposes) the personal data you provide on the Website to any third party, except (a) with your consent; (b) as may be required by law or court order; or (c) to persons or companies with whom we have contracts to carry out the internal operations of the Website or our business who we reasonably believe are subject to law, or contracts which uphold principles for fair handling and adequate level of protection of personal data.

We will share aggregated demographic information with our business partners and advertisers. When we do, you will not be personally identifiable, and your personal information will only be used as part of an aggregated compilation of information.

While we cannot guarantee that unauthorized access will never occur, care will be taken in maintaining the security of your personal data and in preventing unauthorized access to it through the use of appropriate technology and internal procedures.

We are the sole owner of the information collected on this Website. We will not sell, share, or rent this information to others in any way other than as disclosed in this Privacy Policy.

If you experience any problems with the Website, or if you have any questions or comments regarding privacy, please send an e-mail to us.

You should also be aware that information and data is automatically collected through the standard operation of the internet servers and through the use of "cookies." "Cookies" are small text files a web site can use to recognize repeat users, facilitate the user's ongoing access to and use of the Website and allow the Website to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto your system and damage files. Generally, cookies work by assigning a unique number to you that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you with certain features (e.g. customized delivery of information) available on the Website.

We will own and retain all rights, title, and interest in and to non-personal statistical information collected and compiled by us in respect of the Website.

You, as user, agree and consent, subject to the provisions of the Regulations of the Interception of Communications Act, No 70 of 2002 ("RIC Act"), that we have the right to intercept, block, filter, read, delete, disclose, and use all communications sent or posted by you to us, the Website, our employees, and representatives. In addition, you agree and acknowledge that the consent provided by you in terms of this POLICY will satisfy the "writing" requirement as detailed in the RIC Act and the ECT Act.

3. User Consent

When placing an order for our products and clicking "send," you confirm that you have read and expressly accepted the Website's legal terms, and you give your unequivocal and explicit consent to the processing of personal data for the purposes set out here and the products supplied by Caidan Lighting.

4. Security

We inform users that we have adopted the necessary technical and organizational measures established by regulations to ensure the security of personal data and avoid its alteration, loss, or unauthorized access, given the state of technology, the nature of the data stored and the risks to which they are exposed.

5. Right of access, modification, opposition, and cancellation of data

You have the right to access your data held by us, modify it if the data is wrong, or oppose certain treatments of data and to unsubscribe from certain services offered by Caidan Lighting. These rights can be exercised by you notifying us in writing with the appropriate instruction.

In case of problems in online access, and for any other queries or concerns about our data protection policy, you may directly exercise your rights of access, modification, cancellation, and opposition by emailing william@caidanlighting.co.za or sales@caidanlighting.co.za indicating the subject and request.

The processing of personal data and the sending of commercial communications by electronic means are in compliance with current regulations.

6. Amendments to this Privacy Policy

We reserve the right to amend this policy to adapt to future legislation or case law.

7. Governing Law

Unless specific local law provides otherwise, this Privacy Policy and other terms and conditions relating to the Website are governed wholly by South African law.